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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Cant access my microsoft hotmail account forgotton pass

Customer Question

Hi cant access my microsoft hotmail account forgotton password
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,I'm sorry about the issue. Do you mean it asks for a code when you try the option "Can't access my account" at the hotmail.com website?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  IT Miro replied 1 year ago.
Hello! My name is***** am a certified computer professional who will assist you with the problem you described.If you still require assistance,
please type your Hotmail address here so that I can check for available password ***** options.Thanks,IT Miro
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Customer: replied 1 year ago.
***@******.***
Customer: replied 1 year ago.
changed password ***** your just answer page but still cant access my account
Expert:  IT Miro replied 1 year ago.
Thanks!You are here, so your password ***** to be working.
Expert:  IT Miro replied 1 year ago.
I have checked "*****@******.***" and the current password ***** be reset by receiving a security code which can be sent to the associated phone number, ending in 14 Do you still have that phone number?
Expert:  IT Miro replied 1 year ago.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Expert:  IT Miro replied 1 year ago.
Hello!Let me know if you were able to receive my messages.

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