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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Tyred to reset my password ***** it keeps telling me there

Customer Question

Hello tyred to reset my password ***** it keeps telling me there isn't enough information I've sent my name postcode date of birth surely that should be enough to rest a pasdword
Submitted: 1 year ago.
Category: Microsoft
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted. What account password ***** you forgot?Email or Windows login?
Customer: replied 1 year ago.
Windows
Expert:  michelleclive replied 1 year ago.
Windows xp, vista, 7, 8 or 10?
Customer: replied 1 year ago.
Windows 10
Expert:  michelleclive replied 1 year ago.
Click on the password ***** link here https://account.live.com/ResetPassword.aspx and Microsoft will send you a password ***** link to your alternate email address or to your phone.
Expert:  michelleclive replied 1 year ago.
let me know if you need remote assistance i can get the password ***** for you.Secure remote assistance is an additional service if you would like to opt for. Let me know.

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