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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Good day I have some problems with my windows since I did go

Customer Question

good day I have some problems with my windows since I did go over to windows 10 it says c\windows\system32\cmd.exe and that it is not responding. please help
Submitted: 1 year ago.
Category: Microsoft
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.When did you upgrade to windows 10?Did windows 10 booted fine after you upgraded it?When did the problem started.
Customer: replied 1 year ago.
yes it did
Customer: replied 1 year ago.
sorry had problems again
Customer: replied 1 year ago.
weindows is going out so I had to come back in and look where you are
Customer: replied 1 year ago.
the problems started a few weeks ago
Customer: replied 1 year ago.
hellooo are you there please??
Customer: replied 1 year ago.
Michelle please talk to me
Expert:  michelleclive replied 1 year ago.
JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.Please remember when we dealing with your issue. It is quite possible and may take more than one step or answer multiple times to solve a problem. In case the answer provided does not help or work dont be dissatisfied, use the Reply to expert or click on the “Continue Conversation” button and I will be happy to continue to help.
Expert:  michelleclive replied 1 year ago.
try to come to windows desktop screen and bypass the error. Let me know if you are able to get into the windows desktop screen.
Customer: replied 1 year ago.
ok I try
Customer: replied 1 year ago.
im on desktop now
Customer: replied 1 year ago.
are you there? I don't know where to go and click go on with conversation
Customer: replied 1 year ago.
i opend my desktop screen now
Customer: replied 1 year ago.
hello Michelle?
Expert:  michelleclive replied 1 year ago.
i am sorry about the delay let me know when did windows 10 worked fine last?
Customer: replied 1 year ago.
Michelle ?
Expert:  michelleclive replied 1 year ago.
i am sorry about the delay let me know when did windows 10 worked fine last?

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