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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My address list was wiped off 90%(not by you but before).

Customer Question

my address list was wiped off 90%(not by you but before). how can that be restored?
Submitted: 1 year ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 1 year ago.
where was it initially stored?
Customer: replied 1 year ago.
I DO NOT QUITE UNDERSTAND, I AM NOT GOOD AT THIS. ARE THERE DIFFERENT PLACES WHERE THIS COULD BE STORED?
EARLIER WHEN I WAS FORWARDING EMAILS I USED TO PICK/CHOOSE FROM THE ADDRESS LIST.
Expert:  KamilAnwar1 replied 1 year ago.
When you did had access to the contacts, were they on this operating system (windows 10) or were they on an other operating system (prior to upgrading to Windows 10)?
Customer: replied 1 year ago.
THEY WERE ON WINDOWS 10
Expert:  KamilAnwar1 replied 1 year ago.
I'll have to take a look at this remotely.
KamilAnwar1 and 3 other Microsoft Specialists are ready to help you
Expert:  KamilAnwar1 replied 1 year ago.
Please click the link below and run/open the downloaded programhttps://secure.logmeinrescue.com/R?i=2&Code=578810
Customer: replied 1 year ago.
I HAVE CLICKED ON THE LINK TWICE AND IT HAS NOT OPENED YET. WHY IS IT TAKING SO LONG?
Expert:  KamilAnwar1 replied 1 year ago.
After clicking the link, you need to run the program like you did last time:https://secure.logmeinrescue.com/R?i=2&Code=171364
Customer: replied 1 year ago.
but there is no 'run' button to press
Expert:  KamilAnwar1 replied 1 year ago.
You have to click the downloaded file, then you will see run/open.here's the new link:https://secure.logmeinrescue.com/R?i=2&Code=242327
Customer: replied 1 year ago.
apparently the programme is'nt downloading
Expert:  KamilAnwar1 replied 1 year ago.
We can try a different program:Please click the link below, a program called teamviewer will be downloaded, run/open it and you will see an id and a password. Type that to me here:http://download.teamviewer.com/download/TeamViewerQS.exe
Customer: replied 1 year ago.
ID 329 308 173
PASSWORD *****
Expert:  KamilAnwar1 replied 1 year ago.
connected

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