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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38668
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I cnt access tamkermack\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'outlook.com

Resolved Question:

i cnt access tamkermack\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'outlook.com idont know why would access to be simple as possible
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,I'm sorry about the issue. Is there any error or message?Do you have a phone number ending with the two digits 15?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Viet -MS Office Tech and 3 other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 1 year ago.
Thank you. First, do you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?Please type at the box below, then click on the Send button below to communicate with me. Thank you,
Customer: replied 1 year ago.
windows 7 dell computer
Expert:  Viet -MS Office Tech replied 1 year ago.
Thank you; please click on the website below in order to connect with me remotely, so I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=0f00cab1-9309-4100-affc-fda8ee6cd50f, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet -MS Office Tech replied 1 year ago.
1. Click on the website below in order to connect remotely with me, then I can help you directly:http://tinyurl.com/h5fm8xq2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.
Expert:  Viet -MS Office Tech replied 1 year ago.
- Have you tried the option Forgot my password ***** the outlook.com website?- If needed, please try:Close all Internet Explorer windows / websites for now.Click Start , and then click Control Panel.Open Network and Internet, open Internet Options.Then click on Delete and delete only temporary internet files.Click the Advanced tab, and then click Reset.In the Reset Internet Explorer Settings dialog box, click Reset.Click on Close.Then open Internet Explorer program, then check your emails.- If there is issue with password, then click on the website below:https://account.live.com/ResetPassword.aspx, then there, select the option I forgot my password" and continue the instructions there, and check.- If needed, download and install the Firefox program at the website below:http://www.firefox.com; keep all default options during installation, then open Mozilla Firefox program, then go to the outlook.com website in Firefox program, then sign in your outlook email address, then see if you can use your email fine in the Outlook program.When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,