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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38189
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Since upgrading to Windows 10 my Laptop has been acting continuously,

Resolved Question:

since upgrading to Windows 10 my Laptop has been acting continuously, error messages keep popping up and that Reimage keeps downloading and starting up and telling me my runtime dll is missing and all sorts of other issues are apparent..?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,I'm sorry about the issue. When did you upgrade to Windows 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Viet -MS Office Tech and other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 1 year ago.
Thank you. Please click on the website below in order to connect with me remotely, then I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=8ff59b0c-96c0-4a2e-bb7a-a69c2ce1d2b7, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Customer: replied 1 year ago.
thankyou
Expert:  Viet -MS Office Tech replied 1 year ago.
You're welcome. Please click on the website below in order to connect with me remotely, then I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=8ff59b0c-96c0-4a2e-bb7a-a69c2ce1d2b7, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet -MS Office Tech replied 1 year ago.
I have cleaned up / sped up your computer via remote support. If you need help with anything else, please come back any time. Thank you very much.