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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 38513
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have just updated to Windows 10. However using my previous

Customer Question

I have just updated to Windows 10. However using my previous Windows 8 program I had an Outlook.com account using a personal pseudo name.
Now I find I cannot revive this Out look account using that name. Instead I just get a new Outlook account under my real name and have lost all correspondence using pseudo name.
How can I contact the original site?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.
Hi there and welcomeClick on my link belowwww.outlook.comThen in the top right where you see the name, click it and click Sign outOnce done, you can then sign in using any name you used before, so your Pseudo name.Let me know please how you go.