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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5487
Experience:  Indept expertise on MS Office package
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My emails disappear once I have read them

Customer Question

My emails disappear once I have read them
Submitted: 1 year ago.
Category: Microsoft
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.how do you access your emails, IE, Chrome, Firefox, Outlook or something else.
michelleclive and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
windows live mail
Expert:  michelleclive replied 1 year ago.
ok..i will share a remote link with you in a moment
Expert:  michelleclive replied 1 year ago.
click here for remote accessin the page that opens click on i agreedownload and run the file elsinore screen connect exeallow it to install
Expert:  michelleclive replied 1 year ago.
i have been waiting for you more than 1 1/2 hourslet me know whenever you can be online so that i may assist you
Customer: replied 1 year ago.
I am on line
Expert:  michelleclive replied 1 year ago.
ok please click hereon the page that opens click on i agreedownload and run the file elsinore screen connect exeallow it to install
Expert:  michelleclive replied 1 year ago.
Customer himichelleclive: michelle this sidemichelleclive: i am now connectedmichelleclive: you may chat with me on this chat boxmichelleclive: i will now check your emails ettingsmichelleclive: please leave the mouseGuest: ok It seems OK now.Many thanks. I get script errors sometimes?michelleclive: can you please check your mail nowmichelleclive: is it still doing the same thingGuest: okGuest: I will check againmichelleclive: after reading the email are you checking it in inbox or unread email sectionGuest: Send another message pleasemichelleclive: suremichelleclive: lets do a test message form your email itselfmichelleclive: ok please testGuest: They are still there. Good newsmichelleclive: yes the email view settings got changedmichelleclive: that is why it was hiding messagesmichelleclive: now that i have corrected it, you will be able to view your emails normalllymichelleclive: let me know if you have any more questionsGuest: I keep getting Script Script errors keep cropping upmichelleclive: do they come up in your emailsGuest: nomichelleclive: so comes up wheremichelleclive: when on internetmichelleclive: ?Guest: any time when I am on line but not every timemichelleclive: do you use chrome oe edgemichelleclive: orGuest: yesmichelleclive: which oneGuest: chrome mostlymichelleclive: ok let me checkGuest: Thank you for clearing the email problem. I can live with the script errors now and againmichelleclive: yes the script errors are specific to certain webpagesmichelleclive: however next time you get the errors make a note of which website you were onmichelleclive: quite possible its a specific webiste thats causing itmichelleclive: let me know if you have nay more questions before i end this sessionGuest: OK Thanks again Byemichelleclive: bye and thanks for using my service

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