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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 36458
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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How can I tell if my hotmail has been hacked. My contacts

Resolved Question:

Hi
How can I tell if my hotmail has been hacked.
My contacts are receiving emails that look like they're from me, but I don't believe they are
Submitted: 10 months ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 10 months ago.
Hi,I'm sorry about the issue. Are you currently able to sign in and use your hotmail email account fine?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 10 months ago.
I can sign in no problem, I have a Mac IPad and IPhone yes you can do remote session
Expert:  Viet -MS Office Tech replied 10 months ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=929cc83e-06e2-444c-85ab-2e82786c02a1&Type=Java, then allow the Elsinore.ScreenConnect program to download/run/open.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet -MS Office Tech replied 10 months ago.
Also, on your Mac computer, can you click on the Apple logo / menu at the top, then click on About this Mac..., then let me know your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?Please reply at the box below. Thank you,
Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 36458
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Viet -MS Office Tech and 4 other Microsoft Office Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 10 months ago.
Thank you. First, on your Mac computer, can you click on the Apple logo / menu at the top, then click on About this Mac..., then let me know your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?Please reply at the box below. Thank you,
Customer: replied 10 months ago.
10.10.5
Expert:  Viet -MS Office Tech replied 10 months ago.
Thank you. Please click on the Apple logo / menu > System Preferences… > Security & Privacy, then click on the General tab at the top, then click on the option Anywhere (if needed, click on the lock icon at bottom left to unlock first, then click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=929cc83e-06e2-444c-85ab-2e82786c02a1&Type=Java, then allow the Elsinore.ScreenConnect program to download/run/open.Please reply at the box below. Thank you,
Expert:  Viet -MS Office Tech replied 10 months ago.
On your Mac computer, please click on the Apple logo / menu > System Preferences… > Security & Privacy, then click on the General tab at the top, then click on the option Anywhere (if needed, click on the lock icon at bottom left to unlock first- Then click on the website below in order to connect with me remotely, then I can help you directly:http://www.justanswer.com/remotedesktop/join.aspx?Session=929cc83e-06e2-444c-85ab-2e82786c02a1&Type=Java , then allow the Elsinore.ScreenConnect program to download/run/open.Please reply at the box below. Thank you,
Customer: replied 10 months ago.
apologies, i keep on getting To open this Web Start application, you need to download the Java Runtime Environment. I'm trying to resole
Expert:  Viet -MS Office Tech replied 10 months ago.
Sorry, if you have not started downloading Java yet, please download and install Java at the website below first:http://www.java.comPlease let me know. Thank you,
Expert:  Viet -MS Office Tech replied 10 months ago.
Thank you for the remote support session. Here is more information about email spoofing:http://www.pcworld.com/article/253305/minimize_your_exposure_to_email_spoofing.html- Also, you can always check your hotmail account login activity history at the Microsoft website below:https://account.microsoft.com, there, sign in your hotmail email if prompted, then click on Security & privacy option at the top, then click on See recent activity option. Or use the direct website link below:https://account.live.com/ActivityIf you need anything else, please let me know any time. Thank you.

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