Hi there and welcome
Can you tell me please exactly what happens when you try to access the apps?
Can you tell me what has been done to try to correct this please?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Please return to your question here and do the instructions so I can connect to your computer.