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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 36526
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have two pcs loaded with 10 windows and access to all the

Customer Question

I have two pcs loaded with 10 windows and access to all the APPs has been lost despite attempts from a computer proffessional to access them.
What do you advise please?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to access the apps?

Customer: replied 1 year ago.
Nothing responds to the LH click
Expert:  Richard replied 1 year ago.

Thanks

Can you tell me what has been done to try to correct this please?

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
The PCs have been rebiooted several times.
Expert:  Richard replied 1 year ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Expert:  Richard replied 1 year ago.

Hi there

Please return to your question here and do the instructions so I can connect to your computer.

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