Hello and welcome to Justanswer,my name is***** will be assisting you with your computer issue today.
Could you please let me know the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?
Does other Microsoft office applications work properly like excel,outlook etc?
Note: - Please reply using the box below.
Please answer my above questions so that i can help you better.
Ma'am checking to see whether you still need my help.
Please let me know.
Note:-To reply back to me use the reply box below.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with MS word. Let me know the problem a bit more in detail.