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Cris
Cris, Computer Expert
Category: Microsoft
Satisfied Customers: 6358
Experience:  I have 10 years covering all types of software. Backup software, Office, photo and video editing, online software.
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Put password into my new computer and I forgot to write it

Resolved Question:

put password ***** my new computer and I forgot to write it down
Submitted: 1 year ago.
Category: Microsoft
Expert:  Cris replied 1 year ago.

Hi, thanks for using JustAnswer.com I am Cris.

Can you tell me is your PC a laptop or desktop? Also what version of windows are you you using 7,8 or 10?

Customer: replied 1 year ago.
my computer is a desk top all in one windows 10
Expert:  Cris replied 1 year ago.

Is your PC logging in with a Microsoft account?

Customer: replied 1 year ago.
I believe my account is through microsoft
Expert:  Cris replied 1 year ago.

If that is the case you can reset the password ***** and once you have done so you can use that to log into your PC. Use this link to reset the password:

https://account.live.com/password/reset

Let me know how you make out.

Customer: replied 1 year ago.
it cannot connect to remote assistance
Expert:  Cris replied 1 year ago.

No, we cannot connect if you are not logged into the PC. Please try the instructions in resetting the password ***** me know if that works for you.

Cris, Computer Expert
Category: Microsoft
Satisfied Customers: 6358
Experience: I have 10 years covering all types of software. Backup software, Office, photo and video editing, online software.
Cris and 3 other Microsoft Specialists are ready to help you
Expert:  KamilAnwar1 replied 1 year ago.

please type me your email address showing up on the login screen, so i can reset the password ***** you.

Expert:  KamilAnwar1 replied 1 year ago.

You sent a request for remote service, which is accepted. Please tell me the email address you see on the login screen.

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