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Josh
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 18965
Experience:  Expert for over 10 years
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I was on 7; you changed me to 10 but I have now 'lost' my

Resolved Question:

I was on 7; you changed me to 10 but I have now 'lost' my access to my CD/DVD. ie it does not work! either to play or burn discs. What can I do to restore the function?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Josh replied 1 year ago.

Hi!

Would you prefer to go back to Windows 7 or do you want to keep Windows 10?

Josh and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
stay on 10
Expert:  Josh replied 1 year ago.

Click here: http://www.justanswer.com/remotedesktop/join.aspx?Session=df146fa2-7ec6-4ccc-8a23-5c1780bce672

Select I AGREE or RUN when prompted so I can connect to your computer and show you how to eject CD/DVDs

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