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Bryan
Bryan, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Unable to receive new e-mails. last update 22 hours ago!

Resolved Question:

Unable to receive new e-mails. last update 22 hours ago! Error Code 0x80070003.Can you help. Mike Sanders.***@******.***
Submitted: 1 year ago.
Category: Microsoft
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Are you having this issue with the Mail app on Windows 10?

May I connect with you remotely to troubleshoot the issue now?

Please reply back using the box below; thank you.

Bryan and other Microsoft Specialists are ready to help you
Expert:  Bryan replied 1 year ago.

OK; let's get started with the remote session now. Please open up the following link:

https://ja.screenconnect.com/?Session=b75fae12-5adb-4204-b311-6d97167cdc5b

On the page that opens up, click on the arrow next to "Join session."

Follow the on-screen prompts to download and open/run the remote file, and we will be connected.

Expert:  Bryan replied 1 year ago.

Hmm, we are still not connected; did you make sure to open up the remote link I provided above? Here's the link, once again:

https://ja.screenconnect.com/?Session=b75fae12-5adb-4204-b311-6d97167cdc5b

If you are having any issues with downloading/running the remote file, please be sure to reply back to me below.

Expert:  Bryan replied 1 year ago.

You have gone offline now, so I have closed out the remote session as well. Leave me a reply on here when you are back on, and we will take this further; thanks.

Customer: replied 1 year ago.
Problem not solved by you but solved by a local computer firm.
Please cancel any further contact and refund any monies paid by me.
Thank you, ***** *****