Hi there and welcome
Can you tell me please what happens when you try to open a link in an email? Are you getting a specific error message?
Can you tell me the version of windows you are using please?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Did you download and install the program?
ok, open it then and you will see the ID and Password
It is a program, like any other program, if you did my instructions it is now installed on your computer, so open it please and you see the ID and Password
you need to run the file after downloading it...
Maybe this is easier for you, click this link, click I agree and Run the file by clicking it after downloading
you have not, you need to RUN the file by clicking it after downloading
connected and fixed