How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 40912
Experience:  Over 15 year experience resolving Microsoft Office Issues
Type Your Microsoft Question Here...
Richard is online now

Why do I get the message - CRITICAL ERROR and that Microsoft

This answer was rated:

Why do I get the message - CRITICAL ERROR and that Microsoft will sort out the problem - which it never does. Can you help

Hi there Yvonne and welcome

Can you tell me exactly what you are doing when you get this error in windows?

Please let me know.

Richard and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
Closing down my computer

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you