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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 39403
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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How can I reconnect to me email server

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how can I reconnect to me email server

Hi there and welcome

What is the error you get when you try to connect outlook to your hotmail account?

Customer: replied 1 year ago.
Outlook Hotmail Connector Version 14.0.6123.5001Account:***@******.***Session timed out. Automatically re-signed in at 05-Jul-16 10:33:54 AMMail: Error at 10:33 AM.
Calendar:
Contacts: Last successfully refreshed at 10:33 AM.Errors :Time: 05-Jul-16 10:33:55 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 3219. Server. An error occured in looking up the user's information in mserv.Time: 05-Jul-16 10:33:55 AM
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 80041004.Time: 05-Jul-16 10:33:56 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 3219. Server. An error occured in looking up the user's information in mserv.

ok, sorry but I need to go offline, I have opted out so another expert can take over for you

Hi,

I'm another tech; I will fix this issue for you. When did this issue first occur?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
windows 10
yes you can do remote fix if you prefer

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=40f71c69-c982-47fa-b23f-5d8499807c3c

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 39403
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Viet -MS Office Tech and other Microsoft Specialists are ready to help you

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.