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Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38496
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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How can I reconnect to me email server

Resolved Question:

how can I reconnect to me email server
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.

Hi there and welcome

What is the error you get when you try to connect outlook to your hotmail account?

Customer: replied 1 year ago.
Outlook Hotmail Connector Version 14.0.6123.5001Account:***@******.***Session timed out. Automatically re-signed in at 05-Jul-16 10:33:54 AMMail: Error at 10:33 AM.
Calendar:
Contacts: Last successfully refreshed at 10:33 AM.Errors :Time: 05-Jul-16 10:33:55 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 3219. Server. An error occured in looking up the user's information in mserv.Time: 05-Jul-16 10:33:55 AM
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 80041004.Time: 05-Jul-16 10:33:56 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
Error: 3219. Server. An error occured in looking up the user's information in mserv.
Expert:  Richard replied 1 year ago.

ok, sorry but I need to go offline, I have opted out so another expert can take over for you

Expert:  Viet -MS Office Tech replied 1 year ago.

Hi,

I'm another tech; I will fix this issue for you. When did this issue first occur?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
windows 10
yes you can do remote fix if you prefer
Expert:  Viet -MS Office Tech replied 1 year ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=40f71c69-c982-47fa-b23f-5d8499807c3c

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38496
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Viet -MS Office Tech and 4 other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 1 year ago.

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.