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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 16040
Experience:  Over 10 years work experience.
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Windows 10 mail has stopped working and will not let me in

Resolved Question:

windows 10 mail has stopped working and will not let me in to manage account
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: the Mail has stopped receiving e mails 10 days ago on both my and my wifes accounts
Assistant: Brilliant. Thank you. I'll now take you to a secure page to place your deposit with JustAnswer. Once the deposit is received, we'll continue helping you with your question.
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

May I ask what happens when you do attempt to manage the account? Are you given any type of error message?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 1 year ago.
nothing happens
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. Nothing happening may mean that the configuration is faulted. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Jason Jones and other Microsoft Specialists are ready to help you
Expert:  Jason Jones replied 1 year ago.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 71 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Expert:  Jason Jones replied 1 year ago.

I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.

Thank you for your time and please, do not forget to rate my help on this page.

- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com

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