Microsoft Office Questions? Ask a IT Expert for Support ASAP
I am the person that will be helping you today.
May I ask what happens when you do attempt to manage the account? Are you given any type of error message?
I will be standing by, looking forward to your response.
Thank you for the update. Nothing happening may mean that the configuration is faulted. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 71 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)
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