Hi Richard, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Do you access your CCTV system settings on your computer? Or on the tv/monitor connected to the CCTV system?
Please let me know by replying to me here so that I can help you further.
Thank you for that information. Can you please tell me the email account that you want to ADD there in your CCTV so that I can assist you with the correct settings?
Thank you for that information.
In most CCTV systems, the emailing system that it offers is just like an email program built-in to the CCTV system that will send notification to you using your existing email account.
So you need to add your existing email there, which is a Hotmail, and then for the STMP server information, please enter the following:
SMTP Server: smtp-mail.outlook.com
I hope that helped.Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!
If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.
I noticed that you requested for a Secure Remote Assistance. I have already sent you the needed information, please give them a try and they should work.
I also asked if you are able to access the CCTV system through your computer but you mentioned you access it through the attached TV so remote access will not work, I can only access a computer.
Yes, you shall get notification emails from the CCTV system!
Please enter the needed information there and it should work as expected.
Hi, I just answered your question. Please give my answer a try and please rate my service positively (3 to 5 stars/faces) if it helped.
Regarding your request for Secure Remote Assistance, you will not be charged for it.