Hi there and welcome
Can you tell me how you need assistance please?
Are you saying someone contacted you to say your computer had errors?
If it is easier I can call you?
please provide me your phone number
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
thats no problem
go to www.teamviewer.com