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Jess M.
Jess M., Computer Support Specialist
Category: Microsoft
Satisfied Customers: 6703
Experience:  Computer Software Specialist for more than 10 years
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I need help with MS office outlook connector

Resolved Question:

I need help with MS office outlook connector
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me or describe tome the problem in more details?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
Hi Jess
Sorry reply was not instant. I've been getting children from school
I've had a problem that required a back date reset. this undid the problem that Viet-MS sorted out on the 5th July. the problem was and is connecting to hotmail email server. I can get email on other devices and via google chrome. it seems that MS office outlook 2003 wont connect***@******.*** but will other hotmail account
Expert:  Jess M. replied 1 year ago.

Thank you for writing back with that information. Are you still able to access that cfrancis_uk email using Chrome?

What exactly is the error message that you are getting on your Outlook program?

Jess M. and 2 other Microsoft Specialists are ready to help you
Expert:  Jess M. replied 1 year ago.

Thank you for using our additional service offer of remote access so that I can help you directly in fixing your problem. For me to remote in, we need a remote access tool. Please follow the steps below to join me in the remote session.

1. Please click on this link:
http://www.justanswer.com/remotedesktop/join.aspx?Session=9cfb33a7-f4d0-4ded-ad93-9619f0146d18

2. In that page, please click on the green I Agree button
3. Then download the remote tool when prompted.
4. Run the downloaded remote tool to join me in the remote session. I will be waiting for you there.

Thank you. If you are stuck in any of the steps, please let me know so that I can help you further.

Best regards,
Jess

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