How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37837
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
30037186
Type Your Microsoft Question Here...
Viet -MS Office Tech is online now

Assistant: Thank you. Can you provide any more details to

Customer Question

hi
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: i cant download or get a responce from my live.co.uk account
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet -MS Office Tech replied 1 year ago.

I've just checked on the issue. The hotmail email website / server is down right now. There should be nothing wrong with your computer or device. It will take about 24 hours for Microsoft / Hotmail to fix this issue. So please try accessing your hotmail again later or tomorrow. Also, you can always check the hotmail email website / server status at the website below:

http://downrightnow.com/hotmail

Do you have any further question? And/or do you need anything else for now?

Please reply at the box below to continue. Thank you,

Expert:  Viet -MS Office Tech replied 1 year ago.

Actually, I may be able to get a workaround for now. Do you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?

- If needed, you can use hotmail.com website with the Firefox program:

http://www.firefox.com

; Firefox is faster and more reliable for accessing email / internet / websites.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,