How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 18914
Experience:  Expert for over 10 years
50836188
Type Your Microsoft Question Here...
Josh is online now

My start button does not work correctly. the left hand click

Resolved Question:

My start button does not work correctly. the left hand click on my mouse does not open my apps. The right had click on the mouse opens up items which allow me to close down my PC.
Submitted: 11 months ago.
Category: Microsoft
Expert:  Josh replied 11 months ago.

Hi!

Please hold down the Power button for 10 seconds until your computer powers off. Wait 1 minute then power back on your computer.

Do you still have the same issue after the soft reset?

Customer: replied 11 months ago.
No I can now bring up my apps
Expert:  Josh replied 11 months ago.

Awesome!

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Josh and 2 other Microsoft Specialists are ready to help you
Customer: replied 11 months ago.
Presumably the start button will work when I close down and reboot?
Expert:  Josh replied 11 months ago.

That is correct -- If it does not work for some reason, please let me know and I can connect to your computer to fix the issue.

Customer: replied 11 months ago.
OK Thank you

Related Microsoft Questions