Hi,I'm sorry about the computer issue. I will be assisting you today.What's the model of your new computer?
Is the internet currently working on your new computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you; please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=3d7a16ad-b15e-4f26-9fa4-21505e8e75c7, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I have resolved the Office issue via remote support. Also, per your request, I helped with the computer's login / Microsoft account password ***** If you need help with anything else, please come back any time. Thank you very much.