How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

I am trying to install windows 10 upgrade, on Windows 7

Customer Question

I am trying to install windows 10 upgrade, on Windows 7 series 2. It ran very slowly yesterday and when I finally checked, it said the installation had stopped. This morning, I tried the installation again. It ran much faster, reached 100% and then returned to zero and ran on, finally reaching 99% completion where it has stopped and stayed for some hours. Please help.
Brian Lloyd
Submitted: 1 year ago.
Category: Microsoft
Expert:  ChrisC replied 1 year ago.

Hi Brian, my name is ***** ***** welcome to JustAnswer!

It sounds like there's a compatibility issue with your system and Windows 10. Right now are you at a screen saying it's at 99%?