How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

I got cut off. I asked if a windows support person would

Customer Question

hi I got cut off.
I asked if a windows support person would call me about problems which my computer had and it had reported to them
Submitted: 1 year ago.
Category: Microsoft
Expert:  Martin replied 1 year ago.

Hello, welcome.

Microsoft would never call you regarding computer problems, nor for any other reason at all.

It is a common scam people use to claim they are Microsoft and that you have a problem and need their help so they can try and offer you a yearly service which they usually don't comply with.

If you've already let someone in your computer let me know so I can make sure they haven't infected you with any malicious files.

Regards,
Martin

Expert:  Martin replied 1 year ago.

-