Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
First i would like to tell you that Windows 10 is a very easy and user friendly operating system.
I can give you few links which will teach you online with video how to use windows 10 basics
if you have any question feel free to ask.
Click on the video link for windows 10 tutorial.
I hope I’ve provided the information you were seeking. If you are happy with my service, please provide a rating. If not, please let me know so l can continue to help you. Thank you.
Sir I see you have requested an additional service for secure remote assistance. I have accepted your additional service offer and i will be assisting your with the remote assistance to solve the problem you have posted.
Click on the remote link and as it opens the page scroll down and click on the green button "I Agree" download and run Secure Remote AssistanceAllow it to install and let it be opened. I will be able to connect then.
I am waiting for you to connect click on the justanswer remote link given above.
you just need to click on the link to launch the remote page. Finding problem let me know.
Or Click here