Hi Shirley my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Why do you want to reinstall windows 10 a clean version? If you are using windows 10 since past 1 year you do not need to reinstall and if you try to format and reinstall then you will have to buy a new Licence copy for windows 10. If you have upgraded to windows 10 from Windows 7 or 8 then you do not need to delete the existing copy as it as good a a licence genuine copy.
Windows 10 Home 32-bit/64-bit English International
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