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Josh
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 18928
Experience:  Expert for over 10 years
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Downloaded Windows 10 on Friday and scheduled install for 12

Customer Question

Downloaded Windows 10 on Friday and scheduled install for 12 o'clock today. Got a reminder that the install was about to start. I opted for a delay by pressing the not ready option. It said I could install it later than the scheduled time when I was ready. Unfortunately I can't remember where it told me to go to be able to start the instal.
Submitted: 11 months ago.
Category: Microsoft
Expert:  Josh replied 11 months ago.

Hi Brian,

Thank you for contacting us about your issue. For this type of issue, it is easiest if I connect to your computer and perform the fix for you so that you can sit back, relax, and watch the process being completed rather than trying to follow complicated steps. I am sending you a remote services offer so that I can connect. After you accept the offer, I will provide you with the steps so I can connect. Please allow 1-2 minutes for the offer to appear.

Josh and other Microsoft Specialists are ready to help you
Expert:  Josh replied 11 months ago.

Brian,

I see that you rated our session but did not accept the remote services offer that should have appeared on your screen.

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