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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Unable to access new computer as it will not recognise

Customer Question

Unable to access new computer as it will not recognise password, have tried to reset but you have not sent a verification code to do so
Have been on your premium rate no for over an hour and they have failed to resolve this, my no is 07973 316518
Submitted: 1 year ago.
Category: Microsoft
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

I am sorry for the issue you are experiencing! I will do my best to check for all possible options for you to regain access to your computer. Please type your Microsoft account (e-mail address) here so that I can check for the available password ***** methods.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.