How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask michelleclive Your Own Question
michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5711
Experience:  Indept expertise on MS Office package
26798893
Type Your Microsoft Question Here...
michelleclive is online now

Morning, my Hotmail account will not update on my pc, it

Resolved Question:

morning, my Hotmail account will not update on my pc, it keeps coming up with the error message: error code 0x8505004.
also when I enter www.hotmail.com into my pc to try an log into my account the logon page doesn't come up
Submitted: 1 year ago.
Category: Microsoft
Expert:  michelleclive replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Are you able to open google and then use the search type in hotmail then search you must get the link to click on.

Let me know if your internet i working fine or not.

Customer: replied 1 year ago.
I have just reloaded my windows 10 and everything seems ok now
Expert:  michelleclive replied 1 year ago.

If you need any assistance feel free to ask i will be more than glad to assist you.

michelleclive and 2 other Microsoft Specialists are ready to help you