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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Can't log on with sent passwords

Customer Question

Can't log on with sent passwords
Submitted: 1 year ago.
Category: Microsoft
Customer: replied 1 year ago.
I have paid twice now with no response
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

Who is your email provider? This is the part of your email address AFTER the @ sign.

Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

It appears you likely have Windows 8 running on this computer. Were you able to backup the files you wanted, or are they still on the computer? Note the importance of the files, because if your computer is not booting right now, those files won't be easy to get to and back up.