Hello and welcome to justanswer. My name is***** will be assisting you today. I will try my best to help you
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
Which web browser are you using to access outlook.live.com site,is it Internet explorer,Edge, Mozilla Firefox, Chrome or any other?
Note: - Please reply using the box below.
I apologize for the delay we had a major power outage and still its not stable so i might not be able to reply immediately after you replied.I apologize for the inconvenience.
Have tried opening outlook.com on another browser like Firefox or Chrome,if not please download and install Firefox browser using this link : - https://www.mozilla.org/en-US/firefox/new/
Could you please type in this outlook address www.outlook.com in the address bar on the top of Firefox browser and see if you can open it
let me know.
Once again i really apologize for the delay in getting back to you.
Sir checking to see whether you saw my above reply to fix the issue. If it didn't solve the issue we can try other options. Please let me know the status
Note:-To reply back to me use the reply box below.