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Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 20223
Experience:  Expert for over 10 years
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Edge will not open and i am unable to update or download

Resolved Question:

hi edge will not open and i am unable to update or download some apps
Submitted: 1 year ago.
Category: Microsoft
Expert:  Josh replied 1 year ago.

Hi Jesse,

Thank you for contacting us about your issue. For this type of issue, it is easiest if I connect to your computer and perform the fix for you so that you can sit back, relax, and watch the process being completed rather than trying to follow complicated steps. I am sending you a remote services offer so that I can connect. After you accept the offer, I will provide you with the steps so I can connect. Please allow 1-2 minutes for the offer to appear.

Josh and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
hi i did not rate you and the problem is still the same
Expert:  Josh replied 1 year ago.

We were disconnected after the restart.

Please click on the link again and follow my steps above