How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 18968
Experience:  Expert for over 10 years
50836188
Type Your Microsoft Question Here...
Josh is online now

Edge will not open and i am unable to update or download

Resolved Question:

hi edge will not open and i am unable to update or download some apps
Submitted: 11 months ago.
Category: Microsoft
Expert:  Josh replied 11 months ago.

Hi Jesse,

Thank you for contacting us about your issue. For this type of issue, it is easiest if I connect to your computer and perform the fix for you so that you can sit back, relax, and watch the process being completed rather than trying to follow complicated steps. I am sending you a remote services offer so that I can connect. After you accept the offer, I will provide you with the steps so I can connect. Please allow 1-2 minutes for the offer to appear.

Josh and 4 other Microsoft Specialists are ready to help you
Customer: replied 11 months ago.
hi i did not rate you and the problem is still the same
Expert:  Josh replied 11 months ago.

We were disconnected after the restart.

Please click on the link again and follow my steps above

Related Microsoft Questions