Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.
Are you using Sky email on Microsoft outlook ?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?
Note: - Please reply using the box below.
Thank you for the details.
Are having the same issue on both computer and tablet?
When did this problem started and are you getting any error message on windows live mail?
OK have your tried checking your email using web browser (IE,Chrome,Firefox)?
If you haven't tried that please click on this link https://skyid.sky.com/signin/email/ and see if you can access your emails.Let me know.
Were you able to login to your email using the link i gave above?
No problem.check it and let me know
You mean you cannot access your email using the link i gave above due to incorrect password ***** i correct?
OK you mean you cannot access your email using the link i gave above due to incorrect password ***** i correct?
You mean you tried to reset the password ***** you couldn't do it because they are sending the password ***** link to your same sky email account which is not working am i correct ?
You can continue later when you are back online.I will open this question to other experts in case i am not online they can continue helping you.Is that OK with you ?
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You are welcome.
Which email address are you using in Windows Live Mail?