Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
The first thing you need to do when you have a problem is to restart your computer. You can return to this conversation by selecting the link in your notification email.
I apologize for the delay. I did not see the notification of your reply.
If you are still having problems, or if you have any questions, please let me know.
IF I HAVE SOLVED YOUR PROBLEM, I WOULD APPRECIATE A GOOD OR AN EXCELLENT RATING. I ONLY GET COMPENSATED FOR MY SERICES WHEN I RECEIVE A POSITIVE RATING.