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Joel Kalman
Joel Kalman, Office Software Specilaist
Category: Microsoft
Satisfied Customers: 713
Experience:  I am a self-employed computer specialist more than 10 years experience working with Microsoft Office computer software.
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I can't open an Word Document. It says Background

Customer Question

I can't open an Word Document. It says Background Installation ran into a problem. I am working from home today and need to access important documents.
Submitted: 11 months ago.
Category: Microsoft
Expert:  Joel Kalman replied 11 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?

Customer: replied 11 months ago.
Windows 10 on a lap top
Customer: replied 11 months ago.
No thank you but if you could talk me through it that would be great.
Customer: replied 11 months ago.
Joel are you still there and can you help me at all please?
Expert:  Joel Kalman replied 11 months ago.

The first thing you need to do when you have a problem is to restart your computer. You can return to this conversation by selecting the link in your notification email.

Expert:  Joel Kalman replied 11 months ago.

I apologize for the delay. I did not see the notification of your reply.

Expert:  Joel Kalman replied 11 months ago.

If you are still having problems, or if you have any questions, please let me know.

IF I HAVE SOLVED YOUR PROBLEM, I WOULD APPRECIATE A GOOD OR AN EXCELLENT RATING. I ONLY GET COMPENSATED FOR MY SERICES WHEN I RECEIVE A POSITIVE RATING.

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