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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 15662
Experience:  Over 10 years work experience.
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Outlook for mac ver.15.25 lost a number of folders. how do I

Resolved Question:

outlook for mac ver.15.25
lost a number of folders. how do I recover
Submitted: 9 months ago.
Category: Microsoft Office
Expert:  Jason Jones replied 9 months ago.

Hello,
I am the person that will be helping you today.

May I ask how long ago the folders went missing?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 9 months ago.
About a day. After updating program
Expert:  Jason Jones replied 9 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 15662
Experience: Over 10 years work experience.
Jason Jones and 3 other Microsoft Office Specialists are ready to help you
Expert:  Jason Jones replied 9 months ago.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 85 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Expert:  Jason Jones replied 9 months ago.

All is working now. The folders were located in the following folder: "On My Computer > Outlook PST > Inbox.

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:
http://JasonFixedit.com

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