Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Explain the problem a bit more in detail.
its was opted out accidentally.
thank you very much for the feedback. Would you like me to take a look at this via a remote-assistance? I can then fix the problem directly on your PC while you sit back and relax. If you are interested, I am making you an offer for that extra-service.
Thank you very much and best regards,
Once you´ve accepted the offer, I will send you the instructions to begin the remote-assistance (it´s very easy actually). Then I´ll login to your PC and fix the problem, so that you have access to your Outlook again.
thank you for accepting my offer. To start the remote connection, please download AnyDesk at:
...start it (double click on the "AnyDesk.exe") and reply to me with the 9-digits number which is displayed in the AnyDesk window.
Then I can connect to your computer and you just have to click on "Accept" once you see my incoming connection (AnyDesk will notify you when this happens).
If you have problems or questions with the setup of AnyDesk, please just let me know and I would be happy to help you.
We can do the remote-assistance right now, if you are available, or we can schedule a date. However you wish. Thank you.
Just click this link and download the AnyDesk.exe to your PC:
Perfect, I see you´ve made it already, thanks. I will connect now.
Your PC should reboot now, please message me here if you are back online, so that we can continue. Thank you:)
Please bring the AnyDesk window to the foreground, so that you can see it, otherwise it won´t allow me to connect. Thank you so much.
Just so that you can see it full size, then I can reconnect, otherwise it is blocking me if AnyDesk is running in the background.
Are you there Norman?
thank you again for the kind words and I am glad we could fix your problem via the remote-assistance! I´d love to hear if it´s still all right after all the updates have been installed.
If you have any questions in the future, please enter them in the format "For expert ComputerVauck ONLY: Question ......." at the following site:
(I already bookmarked it in your browser)
I wish you a great time and remain until next time with best regards,