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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I am having trouble getting my Outlook on this, my computer.

Customer Question

I am having trouble getting my Outlook on this, my computer. Can you help me?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jess M. replied 1 year ago.

Hi James, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Which version of Outlook are you using?

Can I remotely access your computer so that I can directly check and fix the problems while you watch?

Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess