I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Is this issue occurring on a particular computer? Or on all computers?
Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
Please reply at the box below. Thank you,
I'm sorry. It can be complicated with all the settings / instructions. Can I walk through all the steps with you directly on your computer's screen for a small amount as shown?
Please let me know; we guarantee our service. Please reply at the box below. Thank you,
Otherwise, I will provide written instructions per your request. It will take me some time to write all the steps.
Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,
I'm sorry; it took me some time to research on the issue and to type all the steps below. When you have time, please try the following fix in Windows Live Mail program:
- Try one email account first, and check.
Please reply at the box below to continue. Thank you for your patience,
Sorry, it's not difficult; I didn't want you to wait long for getting the instructions.
OK, please try only one email account first, and check, then let me know. If it works, then it will work for all other email accounts.
Please let me know after trying. Thank you,