How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Lorenz Vauck Your Own Question
Lorenz Vauck
Lorenz Vauck, Computer Expert
Category: Microsoft
Satisfied Customers: 1240
Experience:  17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
78122054
Type Your Microsoft Question Here...
Lorenz Vauck is online now

ComputerVauck ONLY! Follow-up remote-assistance!

This answer was rated:

FOR Expert ComputerVauck ONLY! Follow-up remote-assistance!

Hi Wendy,

thanks for the additional remote-assistance, which I´ve already performed for you. It was a pleasure!

Thank you,

Lorenz

Thanks for the remote-assistance Wendy, I am glad we could fix your problem. Information for the moderators that might read this: we will have to open a second question again for the remaining payment, because for some reason I can´t offer a remote-assistance to her (which was already performed). Both questions are legitimate and the customer is informed. Thank you.

Ready for rating.

Lorenz Vauck and other Microsoft Specialists are ready to help you