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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38156
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Since as advised and running as administrator I have not

Resolved Question:

Since as advised and running as administrator I have not been able to burn files to a disc without ''permission '' Is this because of running as an administrator???
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Viet -MS Office Tech and 4 other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 1 year ago.

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=52eb24e2-3559-4614-8c65-e322c53ce456
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Please type at the box below, then click on the Send button below to communicate with me. Thank you,

Expert:  Viet -MS Office Tech replied 1 year ago.

Summary: One disk is bad. For some reason, files (pictures) that were already added to cd/dvd (not burned yet) did not have permission, so right-click on each and set security to full control, then delete them. Then use a good new blank cd disk and add / burn 3 pictures from Downloads folder per customer request.

Expert:  Viet -MS Office Tech replied 1 year ago.

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.

http://www.justanswer.co.uk/computer/expert-itstuff/