How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

I get too many zip file attachments to incoming emails.

Customer Question

I get too many zip file attachments to incoming emails.
Every day several arrive and I am afraid one day by mistake I will click on one virus laden and ruin my computer and images stored on it or lose my bank details.
Fasthost told me you can stop this by advising on settings.
Submitted: 10 months ago.
Category: Microsoft
Expert:  John replied 10 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 10 months ago.

Could you please provide the following details

Are you accessing emails using Microsoft office program Outlook?

Which is the email service you are using that is getting all these attachments?

Are all these attachment emails coming from same sender?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 10 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 10 months ago.

Sir checking to see whether you still need help.

Please let me know.

Sincerely,

John

Expert:  Joel Kalman replied 10 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?

Related Microsoft Questions