Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello sir/madam, I would like to help you, please let me know when you are ready.
hello, normally how are you accessing your emails? (are you using an email program like Outlook, thunderbird etc?)
can you check if your time/date is correct? (computer's time/date)
are you using a real time protection utility like norton/avg etc?
it seems it is blocking emails, can you try to disable your mcafee (turn it off) and try to use your email program again
do you see the mcafee icon at bottom/right?
when you right click on the icon, do you see an option like "disable" or "turn off" etc?
can you select change settings, what do you see now?
can you select real time scanning, and try to turn it off (or disable)
is your email program working now?
can you go to www.hotmail.com and try to Access your email
can you please do this:
you can turn on your security now
you are welcome
if something goes wrong i will be here anytime