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Could you please provide the following details
Are you able to open other Microsoft office applications like Word,Excel etc?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
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