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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 38366
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have had to buy a new printer in order to install it I

Customer Question

I have had to buy a new printer in order to install it I need to enter my Microsoft administrator password ***** I cannot find it or remember it how do I proceedd
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.

Hi there and welcome

First, can you tell me please for which version of windows you are trying to do this on?

Please let me know

Richard and 4 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
microsoft2010
Expert:  Richard replied 1 year ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
It is saying enter administrator password ***** I don't know
Expert:  Richard replied 1 year ago.

ok, we try it this way

Click this link, click I agree and run the file please

http://www.justanswer.com/remotedesktop/join.aspx?Session=3086bb6e-a020-4512-bff7-714d77bf1227