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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 36526
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have had to buy a new printer in order to install it I

Customer Question

I have had to buy a new printer in order to install it I need to enter my Microsoft administrator password ***** I cannot find it or remember it how do I proceedd
Submitted: 10 months ago.
Category: Microsoft
Expert:  Richard replied 10 months ago.

Hi there and welcome

First, can you tell me please for which version of windows you are trying to do this on?

Please let me know

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 10 months ago.
microsoft2010
Expert:  Richard replied 10 months ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 10 months ago.
It is saying enter administrator password ***** I don't know
Expert:  Richard replied 10 months ago.

ok, we try it this way

Click this link, click I agree and run the file please

http://www.justanswer.com/remotedesktop/join.aspx?Session=3086bb6e-a020-4512-bff7-714d77bf1227

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