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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Can Microsoft reset my computer remotely after people

Customer Question

Can Microsoft reset my computer remotely after people claiming to be from Microsoft swore and threatenedo me when I would not give them my online banking details.They switched my computer off remotely and it cannot be switched on.I have reported it to police and computer fraud department
Submitted: 12 months ago.
Category: Microsoft
Expert:  Chris L. replied 12 months ago.

Hello my name is ***** ***** I will be happy to assist you.

Expert:  Chris L. replied 12 months ago.

When you try and switch on the computer does anything happen at all? A lot of times these scammers will put a password ***** it so you cannot log in, is that what is happening?