Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.
Which browser, e.g. Internet Explorer, Google Chrome or Mozilla Firefox, are you getting this warning/error in?
May I connect remotely to troubleshoot the issue with you now?
Please reply back to me using the box below.
Hmm, okay. Can we go ahead with a quick remote session now, so I can check and troubleshoot the issue for you?