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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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How to change my e mail address and cancel old one

Customer Question

how to change my e mail address and cancel old one
Submitted: 1 year ago.
Category: Microsoft
Expert:  JamesI replied 1 year ago.

Good afternoon, my name is ***** ***** I will assist you today.

Firstly who is your current e-mail provider?

Customer: replied 1 year ago.
microsoft
Customer: replied 1 year ago.
cant receive or send emails
Expert:  JamesI replied 1 year ago.

Ok, have you tried to recover your password ***** the forgotten my password ***** here?

Customer: replied 1 year ago.
been in and got Microsoft code cant get into enter code
Expert:  JamesI replied 1 year ago.

Suggest we look to do a remote session, please click here and follow the option to accept and run the secure connection.

Customer: replied 1 year ago.
can you get me into Microsoft to put code in
Expert:  JamesI replied 1 year ago.

Yes if you click the link and allow a remote session

Expert:  JamesI replied 1 year ago.

Good morning, I havent heard from you in a while, do you still require assistance?

Expert:  JamesI replied 1 year ago.

Good evening, I havent heard from you in a while, do you still require assistance?