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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5478
Experience:  Indept expertise on MS Office package
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I have upgraded to Windows 10. Microsoft Office 2007 is

Resolved Question:

I have upgraded to Windows 10. Microsoft Office 2007 is still on my computer but I cannot access it except through an already saved document. Why?
Submitted: 9 months ago.
Category: Microsoft
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  michelleclive replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

do you get any error when you try to launch Office 2007?

michelleclive and 4 other Microsoft Specialists are ready to help you
Expert:  michelleclive replied 9 months ago.

Click on the remote link and as it opens the page scroll down and click on the green button "I Agree" download and run Secure Remote Assistance
Allow it to install and let it be opened. I will be able to connect then.

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